🎯 Support Center

Elmiasangga Agna - Your trusted partner for project management solutions

πŸ“ž Contact Information

Support Email [email protected]
Organization Elmiasangga Agna

πŸ• Business Hours

Monday - Sunday: Open 24 Hours

⚑ Response Time

We aim to respond to all support inquiries within 24-48 business hours.

πŸ’Ό Portfolio Manager for Jira

A powerful Jira Forge application designed to give project managers and team leads a comprehensive, high-level view of their project portfolios. Seamlessly integrated into your Jira environment, it provides interactive dashboards for project health, dependency tracking, and epic roadmaps.

βœ“ Available on Jira Marketplace

✨ Key Features

Perfect For: PMO Teams β€’ Program Managers β€’ Agile Release Trains β€’ Cross-Project Dependency Tracking β€’ Executive Reporting

πŸ“– How It Works

  1. Install "Portfolio Manager for Jira" from the Jira Marketplace as a Forge app.
  2. Grant the necessary permissions to access your Jira projects and issues.
  3. Open the app from your Jira application menu.
  4. Navigate between Projects, Dependencies, and Roadmap tabs to analyze your portfolio.
  5. Use advanced filters to drill down into specific project leads, statuses, or date ranges.

πŸ“Š GanttManagementSheet - Project and Task Planning

Transform your Google Sheetsβ„’ into a dynamic project management tool with this powerful Gantt Chart add-on. Perfect for project managers, teams, and freelancers who need professional project visualization without complex software.

βœ“ Free with Premium Features

✨ Key Features

Perfect For: Project planning β€’ Agile workflows β€’ Construction timelines β€’ Academic research β€’ Event management β€’ Workflow tracking β€’ Team coordination

πŸ“– How It Works

  1. Install the add-on from Google Workspace Marketplace
  2. Configure your task data in Google Sheets
  3. Map your columns to task properties
  4. Click to generate your interactive Gantt chart
  5. Share and collaborate with your team!

❓ Frequently Asked Questions

Portfolio Manager for Jira

Q: Does this app work with Jira Server or Data Center?

A: Currently, Portfolio Manager is built as a Jira Forge app, which means it is exclusively available for Jira Cloud.

Q: What permissions does the app require?

A: The app requires read access to your Jira projects, issues, and issue links. It does not modify any of your Jira data. All processing happens securely within Atlassian's Forge infrastructure.

Q: How does the "Circular Dependency" warning work?

A: In the Dependencies tab, the app analyzes the issue links between Epics and Stories. If it detects a loop (e.g., Issue A blocks Issue B, which blocks Issue A), it will display a warning banner to help you resolve the logical conflict.

Q: Can I filter projects by specific dates?

A: Yes! The Projects and Roadmap tabs include date range filters. You can filter to see only projects or epics that overlap with a specific start and end date.

Q: Why are some project stats showing "..." or taking time to load?

A: The app fetches real-time statistics for each project. If you have a large number of projects, it may take a few moments to query Jira for all the issue counts. The data refreshes automatically in the background.

GanttManagementSheet

Q: Is GanttManagementSheet free to use?

A: Yes! The core features are completely free. We also offer premium features for advanced users.

Q: Do I need coding skills to use this add-on?

A: Not at all! GanttManagementSheet is designed to be user-friendly with no coding required. Simply install, configure, and generate charts.

Q: Can I use this with my existing Google Sheets?

A: Absolutely! You can use it with any existing spreadsheet or create a new one specifically for project management.

Q: How do I install the add-on?

A: Go to Google Workspace Marketplace, search for "GanttManagementSheet", and click "Install". It will be available in your Google Sheets under Extensions menu.

Q: Is my data secure?

A: Yes, your data remains in your Google Sheets and is not stored on external servers. We only access the data necessary to generate Gantt charts.

πŸ”’ Permissions & Security

Portfolio Manager for Jira: As a Jira Forge app, Portfolio Manager for Jira runs on Atlassian's secure infrastructure. It only requests read access to project metadata, issue details, and issue links to generate your portfolio views. No data is stored outside of Atlassian's environment.
GanttManagementSheet: This add-on requires access to view and manage spreadsheets where it's installed, send emails on your behalf (for notifications), and connect to external services for enhanced functionality. Your data remains secure and is never shared with third parties.