🎯 Support Center

Elmiasangga Agna - Your trusted partner for project management solutions

πŸ“ž Contact Information

Support Email [email protected]
Organization Elmiasangga Agna

πŸ• Business Hours

Monday - Sunday: Open 24 Hours

⚑ Response Time

We aim to respond to all support inquiries within 24-48 business hours.

πŸ’Ό BPMN, Workflow Automation & Portfolio Manager for Jira

A powerful Jira Forge application designed to give project managers and team leads a comprehensive, high-level view of their project portfolios. Seamlessly integrated into your Jira environment, it provides interactive dashboards for project health, dependency tracking, epic roadmaps, portfolio-wide risk summaries, and BPMN-based process automation.

βœ“ Available on Jira Marketplace

✨ Key Features

Perfect For: PMO Teams β€’ Program Managers β€’ Agile Release Trains β€’ Cross-Project Dependency Tracking β€’ Executive Reporting β€’ Process Automation

πŸ“– How It Works

  1. Install "BPMN, Workflow Automation & Portfolio Manager for Jira" from the Jira Marketplace.
  2. Grant the necessary permissions to access your Jira projects and issues.
  3. Open the app from your Jira application menu.
  4. Navigate between Projects, Dependencies, Roadmap, Summary, and BPMN tabs to analyze your portfolio and model processes.
  5. Use advanced filters to drill down into specific project leads, statuses, or date ranges.
  6. Optionally, build DMN Automation Rules on a BPMN diagram to trigger actions automatically when Jira issues change.

πŸ“Š GanttManagementSheet - Project and Task Planning

Transform your Google Sheetsβ„’ into a dynamic project management tool with this powerful Gantt Chart add-on. Perfect for project managers, teams, and freelancers who need professional project visualization without complex software.

βœ“ Free with Premium Features

✨ Key Features

Perfect For: Project planning β€’ Agile workflows β€’ Construction timelines β€’ Academic research β€’ Event management β€’ Workflow tracking β€’ Team coordination

πŸ“– How It Works

  1. Install the add-on from Google Workspace Marketplace
  2. Configure your task data in Google Sheets
  3. Map your columns to task properties
  4. Click to generate your interactive Gantt chart
  5. Share and collaborate with your team!

❓ Frequently Asked Questions

BPMN, Workflow Automation & Portfolio Manager for Jira

Q: Does this app work with Jira Server or Data Center?

A: Currently, BPMN, Workflow Automation & Portfolio Manager for Jira is built as a Jira Forge app, which means it is exclusively available for Jira Cloud.

Q: What permissions does the app require?

A: The app requires read access to your Jira projects, issues, and issue links to generate your portfolio views, plus BPMN diagram and DMN automation rule storage. If you configure DMN Automation Rules, the actions you define (e.g. transitioning an issue, adding a comment, setting a field) will write to your Jira issues when their trigger conditions are met β€” the app never modifies your data outside of rules you've explicitly built and enabled yourself.

Q: How does the "Circular Dependency" warning work?

A: In the Dependencies tab, the app analyzes the issue links between Epics and Stories. If it detects a loop (e.g., Issue A blocks Issue B, which blocks Issue A), it will display a warning banner and outline the affected issues on the dependency graph to help you resolve the logical conflict.

Q: How is a project's Risk score calculated?

A: Each project gets a 0–100 score based on its blocked-issue ratio and number of overdue epics. Scores are shown in the Projects table and summarized on the Summary tab's Highest-Risk Projects list; projects involved in a circular dependency are flagged separately.

Q: What are BPMN Diagrams and DMN Automation Rules?

A: The BPMN tab lets you model business processes with a standard BPMN editor, linking diagram elements directly to Jira issues and keeping a versioned history of every save. Each diagram also has an Automation sub-tab where you can build DMN-style decision-table rules that trigger actions (transitions, comments, field updates, webhooks, and more) automatically when a linked Jira issue changes.

Q: Can I filter projects by specific dates?

A: Yes! The Projects and Roadmap tabs include date range filters. You can filter to see only projects or epics that overlap with a specific start and end date.

Q: Why are some project stats showing "..." or taking time to load?

A: The app fetches real-time statistics for each project. If you have a large number of projects, it may take a few moments to query Jira for all the issue counts. The data refreshes automatically in the background.

GanttManagementSheet

Q: Is GanttManagementSheet free to use?

A: Yes! The core features are completely free. We also offer premium features for advanced users.

Q: Do I need coding skills to use this add-on?

A: Not at all! GanttManagementSheet is designed to be user-friendly with no coding required. Simply install, configure, and generate charts.

Q: Can I use this with my existing Google Sheets?

A: Absolutely! You can use it with any existing spreadsheet or create a new one specifically for project management.

Q: How do I install the add-on?

A: Go to Google Workspace Marketplace, search for "GanttManagementSheet", and click "Install". It will be available in your Google Sheets under Extensions menu.

Q: Is my data secure?

A: Yes, your data remains in your Google Sheets and is not stored on external servers. We only access the data necessary to generate Gantt charts.

πŸ”’ Permissions & Security

BPMN, Workflow Automation & Portfolio Manager for Jira: As a Jira Forge app, BPMN, Workflow Automation & Portfolio Manager for Jira runs on Atlassian's secure infrastructure. It reads project metadata, issue details, and issue links to generate your portfolio views, and stores the BPMN diagrams and DMN automation rules you create. If you build and enable DMN Automation Rules, their configured actions will write to the Jira issues they target when triggered β€” the app otherwise does not modify your Jira data. No data is stored outside of Atlassian's environment.
GanttManagementSheet: This add-on requires access to view and manage spreadsheets where it's installed, send emails on your behalf (for notifications), and connect to external services for enhanced functionality. Your data remains secure and is never shared with third parties.